Privacy policy
We only use your details to answer you and take care of your plumbing work. We never sell them.
This page explains what information Albert Cook Plumbing Company collects when you use albertcookplumbing.com, what we do with it, and the choices you have. Last updated October 2026.
Information you give us
When you fill in our contact form, we receive your name, email address, phone number and the message you write. When you call or email us, we receive whatever details you share.
How we use it
- To reply to you and answer your questions.
- To schedule work, give estimates and send invoices.
- To keep the business records we need for warranties, accounting and the law.
We don't add you to a mailing list or send you marketing unless you ask us to.
Information collected automatically
- Website statistics. We use Google Tag Manager to run Google's statistics tools, such as Google Analytics. They use cookies to tell us which pages are visited, what kind of device is used and roughly where visitors are. This helps us improve the site. It doesn't tell us who you are.
- Spam protection. Our contact form uses Google reCAPTCHA to check that a real person is sending it. reCAPTCHA collects information about your device and how you use the page. Google's Privacy Policy and Terms of Service apply.
- Map. The Google map at the bottom of our pages is loaded from Google, which may set its own cookies.
- Server logs. Like every website, our web host and security service record basic technical details, such as your IP address and browser, to keep the site running and safe.
You can block or delete cookies in your browser settings. The site will still work, and you can always call us instead of using the form.
Who we share it with
We never sell or rent your information. We only share it with the companies that help us run our business and this website, such as our web host, email provider and Google, and only so they can do that job. We will also share it if the law requires us to.
How long we keep it
We keep contact form messages and job records for as long as we need them to serve you and to meet our legal and accounting obligations. After that, we delete them.
Your choices
You can ask us to show you, correct or delete the information we hold about you. Just email or call us using the details below.
Children
This website is meant for adults. We don't knowingly collect information from children under 13.
Changes to this policy
If we change how we handle your information, we'll update this page and the date at the top.
Contact us
Albert Cook Plumbing Company
5280 Elmore Rd, Memphis, TN 38134
Phone: (901) 272-2507
Email: office@albertcookplumbing.com